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Medical Records

Patients requesting medical records from Duke Raleigh Hospital need to submit a written authorization directly to the hospital's Information Release Unit. Please bring identification with you to the hospital when you submit your authorization form.

  • Download the Authorization to Protected Health Information Form for Duke Raleigh Hospital:

English (PDF, 41 KB)

Spanish (PDF, 69 KB)

If you are unable to submit authorization in person, you may fill out an authorization form and mail it to the hospital.

Mailing Address

Duke Raleigh Hospital
Health Information Management - Release of Information
3325 Executive Drive, Suite 150 
Raleigh, NC 27609

Office Location

Health Information Management - Release of Information
Medical Office 4                                                                                          3325 Executive Drive, Suite 150 
Raleigh, NC 27609

To follow up on an existing request for medical records contact MRO at 888-252-4146, option 1, or e-mail requestinformation@mrocorp.com.

For information about requesting medical records from another Duke Medicine provider, see the medical records page on DukeHealth.org.

Fees

If the information to be released is sent to a physician, hospital, or medical provider there will be no charge for the records. For records sent anywhere else (to yourself, Social Security, attorney, etc.), there will be a fee assessed based on the number of pages copied.

Payment must be remitted before records are sent. Record requests are usually processed within seven to 10 business days.

North Carolina General Statute Section 90-411 permits the following charges:

  • Minimum fee $10 (inclusive of the first 13 pages)
  • $0.75 per page for pages 14-25
  • $0.50 per page for pages 26-100
  • $0.25 per page for pages over 100