Duke Raleigh Hospital provides state-of-the-art emergency care to patients and their families 24 hours a day, seven days a week. Our outstanding physicians and nurses provide treatment in a safe and respectful environment.
Whether faced with a serious acute illness or a minor injury, the Duke Raleigh Hospital emergency department is the care provider of choice among Wake County patients, families, and referring physicians.
Our highly trained staff includes a multidisciplinary team that conducts emergency evaluations and performs the necessary resuscitation, stabilization, and treatments to meet the needs of the wide range of patients that we see.
In an emergency, call 911.
For non-emergencies, call 919-954-3000.
What to Expect
Emergency department environments are continually changing, and Duke Raleigh’s Emergency Department can assume many personalities throughout a single day.
Sometimes it is quiet and steady as patients come through with minor illnesses and injuries. Other times, our facilities are alive with action as emergency care experts pull critically ill or injured patients from ambulances -- and try desperately to save lives.
Regardless of the moment or the intensity of the situations we face, Duke Medicine’s three emergency departments are always open, and the professionals who work in them are prepared for all types of emergencies.
Learn what to expect during a visit to the ED in terms of time restraints, triage, visitors, diagnosis, and the team approach to care.
Like emergency departments around the nation, the Duke Raleigh Emergency Department experiences overcrowding. We do our best to treat patients as soon as possible, but sometimes there is a wait.
Patients should understand that because our goal is to treat every patient as quickly as possible, we work as quickly as we can without compromising our level of care.
Patients who do not require immediate action from a physician are typically first sent to triage, where nurses evaluate their vital signs, and their conditions are prioritized. If a bed is available, the patient is moved to a room at that time.
Patients are seen by triage nurses in the order in which they arrive, unless another patient arrives who needs more urgent evaluation and treatment.
Visitors are allowed to be with emergency department patients, unless our staff identifies an important reason indicating that visitors are not advisable. Once patients are in the treatment area, they may ask their nurse to bring their visitors to that area.
After obtaining information about a patient, the emergency physician conducts a physical examination to determine an appropriate diagnosis.
If a diagnosis cannot be formulated from the examination and other available information, the physician orders diagnostic tests. In difficult cases, the physician may consult with other specialists to determine an appropriate diagnosis and further course of action.
Team approach to care
Patients are cared for by both nurses and physician team members.
Physicians offering this service include: